In Alto’s, you can assign open tickets to another employee. To do so:
- First, go to the list of open/saved tickets by tapping the Open Tickets button on the sale screen.
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- Find the ticket that you want to assign and open it by tapping on it.
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- To assign the ticket to another employee, tap the vertical ellipsis (⋮) and select Assign ticket.
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- Select the employee to whom you want to assign the ticket and tap Assign Ticket.
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Alternatively, you can assign open tickets while you are in the open tickets list. To do so:
- Go to the list of open/saved tickets by tapping the Open Tickets button.
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- Tap the Edit button in the upper right corner.
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- Now select the ticket(s) which you want to assign to another employee and tap the Assign () icon.
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- Next, Select the employee to whom you want to assign the ticket and tap Assign Ticket.
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