In Alto’s, you can assign open tickets to another employee. To do so:
- First, go to the list of open/saved tickets by tapping the Open Tickets button on the sale screen.
![](https://altospos.com/wp-content/uploads/2021/09/1-3.jpg)
- Find the ticket that you want to assign and open it by tapping on it.
![](https://altospos.com/wp-content/uploads/2021/09/2-3.jpg)
- To assign the ticket to another employee, tap the vertical ellipsis (⋮) and select Assign ticket.
![](https://altospos.com/wp-content/uploads/2021/09/3-3.jpg)
- Select the employee to whom you want to assign the ticket and tap Assign Ticket.
![](https://altospos.com/wp-content/uploads/2021/09/4-2.jpg)
Alternatively, you can assign open tickets while you are in the open tickets list. To do so:
- Go to the list of open/saved tickets by tapping the Open Tickets button.
![](https://altospos.com/wp-content/uploads/2021/09/1-3.jpg)
- Tap the Edit button in the upper right corner.
![](https://altospos.com/wp-content/uploads/2021/09/5-2.jpg)
- Now select the ticket(s) which you want to assign to another employee and tap the Assign () icon.
![](https://altospos.com/wp-content/uploads/2021/09/6-2.jpg)
- Next, Select the employee to whom you want to assign the ticket and tap Assign Ticket.
![](https://altospos.com/wp-content/uploads/2021/09/7-2.jpg)